Delivery and payment

Track delivery

Online store operation mode

Order processing: working days from 9:00 to 17:00

Sending orders: working days from 15:00 to 17:00

Please check the product upon receipt of the order.

After inspection of the goods in the warehouse "Nova Poshta"/"Ukrposhta", its receipt and signing of the consignment note - claims to the quality of the goods are not accepted.

The cost of weighted goods may differ from that stated on the site. On the day of delivery after weighing the products, we will inform you of the exact amount of the order by phone, e-mail or SMS.


Delivery of perishable products

For products from the categories "Vegetables, greens and fruits" and "Meat, poultry, eggs" are available: self-pickup from Natur Boutique stores or delivery by taxi / electric bike from Natur Boutique (Verkhniy Val, 50).

— Pre-orders are accepted until 14:00 on Thursday through the website or viber 066 244 55 03, delivery to Natur Boutique within the next week;
— Monday after 15:00 - dairy products, sausage;
— Tuesday or Wednesday after 15:00 - Maison Blanche products, tofu, vegetables, herbs, veal, turkey, mozzarella, eggs, chicken, bread;

At self-pickup from the Natur Boutique store (Verkhniy Val, 50):

After receiving the goods from your order, the store consultant will contact you and inform you about the readiness.

Reservations for goods from a pre-order are valid for two days after delivery of the order to the store.

When delivering by taxi from the store Natur Boutique (Verkhniy Val, 50):

After receiving the goods from your order, the store consultant will contact you and inform you about the readiness. You order a taxi and the consultant passes your order.

Terms of payment: prepayment.

We are not responsible for the delivery of perishable products to third parties. Vegetables are organic and unprocessed for long-term storage, and therefore can come with little loss of quality.

We undertake to refuse to send perishable goods if there are grounds that the goods are not subject to transportation.


International delivery

To arrange international delivery, please contact

- Countries: Belarus, Kazakhstan, Estonia, Lithuania, Latvia
- Delivery time: 10-14 days
- Delivery cost: from 20 euros

Payment methods

At self-removal from shop:
— cash;
— Visa and Master Card payment card;

When delivered by taxi:
— card replenishment;

When delivered in Ukraine:
— Visa and Master Card payment card;
— replenishment of the card through the Privat24 payment system or using the Privat payment terminal;
— by cashless payment at the cash desk of any bank;
— postage + 7% of the order value - during the martial law this option is unavailable

When paying by cashless payment and replenishing the card, your e-mail box will receive data to order, as well as details on which you can make a payment. You will be able to receive the goods after the money arrives in our account.

When you buy Fito phytopreparations for UAH 1,000, you get a discount card:

— operates in Natur Boutique stores and Maison Blanche eco-estates;
— 5% discount on products of TM fito, Natur Boutique, as well as on goods marked "own import";
— 10% discount on accommodation and meals in Maison Blanche eco-homesteads;


Delivery methods


Recommended order amount: from UAH 350
Across Kiev
from Natur Boutique stores
According to the regime
work shops
1-3 daysFree
Delivery by taxiAgrees with the client1-3 daysAccording to the tariffs of the taxi service
Delivery by electric bicycleAgrees with the client1-3 days70-150 hryvnias
Across Kyiv and Ukraine
Nova Poshta / Ukrposhta
to the branch
Agreed with Nova Poshta/Urkposhta2-5 days

According to tariffs
courier service


Nova Poshta
to the customer's door